Highlights

──Product Details──

・Telecom Companies:
Austria A1 / Orange (H3G)
Belgium Orange (Mobistar) / Belgacom (Proximus) / Base
Bulgaria MOBILTEL / Yettel (Telenor)
Croatia Telemach (Tele2) / A1 Hrvatska (Vipnet)
Cyprus EPIC (MTN Cyprus) / CYTA
Czech Republic Vodafone
Denmark TDC
Estonia Tele2 / Elisa EMT
Finland Alcom / Elisa
France SFR / BOUYGUES / Orange
Germany Vodafone / Telefonica O2
Switzerland Sunrise / SALT (Orange)
Gibraltar Gibtel
Greece Vodafone / Wind Hellas
Hungary Telenor / Vodafone
Iceland Siminn / Vodafone
Ireland Meteor / Hutchison
Italy WIND / Vodafone / H3G / Iliad Italia
Latvia SIA BITE / Tele2
Lithuania BITE / UAB Tele2
Luxembourg TANGO / P&T (POST)
Malta Epic (Vodafone) / GO
Netherlands Vodafone / KPN
Norway Telenor / Telia
Poland Polkomtel (Plus) / Orange / P4
Portugal TMN / NOS
Romania Vodafone
Slovakia Telefonica O2 / Orange Slovensko
Slovenia Telekom / Telemach (Tusmobil) / A1 (Si Mobile)
Spain Telefonica (Movistar) / Xfera / Vodafone
Sweden Tele2 / TeliaSonera
United Kingdom Vodafone / Hutchison / EE
Turkey Turkcell
・Usage Days: 7 - 30 Days
・Data Specification: 1GB per day
・Network Speed: 4G Speed
・Card Validity: 180 Days
・Card Size: Mobile devices must support eSIM
・Calling Function: None, data only
・Hotspot Sharing: Yes, limited to one device
・Delivery Method: eSIM_QRcode installation provided via email

──Coverage Area──

・United Kingdom, Ireland, Iceland, Portugal, Spain, Gibraltar, France, Germany, Switzerland, Belgium, Luxembourg, Netherlands, Italy, Denmark, Norway, Sweden, Finland, Poland, Czech Republic, Slovakia, Austria, Hungary, Slovenia, Croatia, Romania, Bulgaria, Greece, Estonia, Latvia, Lithuania, Malta, Cyprus, Turkey.

──Delivery Method──

・Please provide a detailed and accurate email address.
・After successful payment, the eSIM_QRcode will be sent to your email within 4 hours.
・If you do not receive order confirmation information or the eSIM_QRcode within 24 hours, please contact LINE customer service @aircoolsim.

──Usage Instructions──

To check eSIM availability, dial "*#06#". If a barcode or text showing EID appears, it indicates that your phone supports eSIM functionality.
The first day is counted from the activation date, calculated according to Taiwan time. For example, if activated on February 1, 2024, at 4:00 PM Taiwan time, the usage period ends on February 5, 2024, at 11:59 PM.
To install the QR code on your phone:
・iOS Phone Settings: Settings → Cellular → Add eSIM → Use Mobile Barcode → (Scan the image directly)
If using iOS 17 or above, long press the QR code and select "Add eSIM" → Continue → Complete.

Upon arrival at your travel destination:
・iOS Phone Settings: Settings → Cellular → Turn on Cellular Data Options → Enable Data Roaming → Complete.
・Android Phone Settings: Settings → Wireless & Networks → Turn on Mobile Network → Enable Data Roaming → Complete.

──After-Sales Return and Exchange Policy──

＊This product can be refunded for free before use and before card collection.
＊If changing the departure date, the physical card can be collected within 180 days after the order is completed, either before or after the original departure at the airport or 7-ELEVEN convenience store. The eSIM must be used within 180 days after receiving the email QR code.
＊Please complete the collection within 3 months from the order date; overdue collection orders will be invalid.
＊If you have arrived at your destination and cannot use the service due to phone settings/model/connection issues, please connect to local Wi-Fi and contact Cool Travel Card customer service. Refund requests after returning home without contacting customer service will not be accepted.
＊The manual processing time for returns is approximately 3-5 business days. Once the refund process begins, the payment bank will be notified for automatic refund, which takes about 7-14 business days (excluding holidays). The actual refund time depends on the issuing bank's processing.