蟬說：溪頭生態露營區 ( 未開放寵物入住 )
No. 298-3, Bailan, Taoshan Village, Wufeng Township, Hsinchu County.
Business Hours
The park is located in the 1000-meter high Pailan tribe, surrounded by beautiful cedar forests. On clear days, you can overlook the Pailan River Valley, and sometimes you can sit and watch the rolling clouds like waves, and enjoy the beautiful scenery of the mountains. Throughout the year, the park offers diverse views, with cherry blossom season in February to March, firefly season in May, hydrangea season from May to July, and beetle season from July to August. Occasionally, you can also find bamboo beetles, flying squirrels, and Taiwan's smallest owl - the Collared Scops Owl, making it an ecologically rich and picturesque paradise. The park also offers a luxury camping experience with Atayal-style cuisine, allowing you to fully immerse yourself in the culture of the Atayal tribe.
Must-know
▌Payment & Cancellation Policy
1、Payment Methods: Guests can choose from the following payment methods:Credit Card (Online), LINE Pay, ATM Transfer
2. For "Online Credit Card Payment or LINE Pay"
► If the booking is canceled, a 3% system processing fee will be charged, payable by the guest. If you wish to avoid this fee, please choose ATM transfer.
► Invoice: Your e-invoice will be issued immediately once the 10-minute cancellation window has passed. Please check your email — search for ECPay or e-invoice in your inbox.
3. For "ATM Transfer"
► Refunds for cancelled orders will incur a NT$30 processing fee.
► Payment must be completed within 3 days of placing your order, or the order will be automatically cancelled.
► Invoice: Your invoice will be issued upon check-in. If you require an invoice dated on your stay date, please select this payment method.
▌Cancellation Policy
· 90 days or more before check-in: Full refund, but credit card/LINE Pay transactions will be charged a 3% processing fee, and ATM refunds will incur a NT$30 bank fee.
· 10 to 89 days before check-in: 3% fee based on pre-discount order amount.
· 7 to 9 days before check-in: 25% fee based on pre-discount order amount.
· 4 to 6 days before check-in: 30% fee based on pre-discount order amount.
· 2 to 3 days before check-in: 35% fee based on pre-discount order amount.
· 1 day before check-in: 40% fee based on pre-discount order amount.
· On the check-in day (Day 0): 50% fee based on pre-discount order amount.
· For ATM transfers: If canceled 10 days or more before check-in, a NT$30 bank handling fee will be charged.
If canceled within 10 days, the same cancellation policy applies as other online payment methods.
・Cancellations for any add-on items follow the same cancellation policy as stated above.
▌Other Important Notices
1. The campsite does not accept the Taiwan Government Employee Travel Card (國民旅遊卡).
2. This is a mountain campground; trails and surfaces near kitchens and restrooms can be slippery. Please walk carefully and bring a flashlight for nighttime safety.
3. Smoking is strictly prohibited throughout the entire campground.
4. Check-in: 2:00 PM / Check-out: 12:00 PM. Overstay without booking extension will be charged three times the standard fee.
5. Hot water is available until 12:00 AM (midnight). Please shower before then.
6. Campfires are only allowed in Car Camp Area B. Fires are strictly prohibited in all other areas. Guests are fully liable for any accidents, including legal consequences.
7. Please separate trash, recyclables, and food waste. Hot food and liquids must be poured into designated food waste bins. Improper disposal is prohibited.
8. Unauthorized use of water or electricity is not allowed. Dishwashing is only allowed at the kitchen area. Do not clean utensils in restroom sinks. Violations will incur a NT$1,000 cleaning fee.
9. Do not feed wild animals such as monkeys to help protect the ecosystem.
10. Vehicle access is restricted between 10:00 PM and 6:00 AM. Any extra parking costs due to violations are at your own expense.
11. Do not place personal items in public areas.
12. To ensure a peaceful and safe environment, activities such as smoking, excessive drinking, gambling, loud noises, betel nut chewing, karaoke, loudspeakers, movie screenings, fireworks, sky lanterns, and drug use are strictly prohibited. Violators may be removed without refund.
13. Pets are not allowed, to prevent the spread of diseases like rabies.
14. Please keep quiet after 10:00 PM to respect fellow campers.
15. High power-consuming appliances are prohibited (e.g., hair dryers, induction cookers, electric heaters, rice cookers, electric kettles). Overuse may cause power outages. Additional electricity can be purchased at the management center.
16. The campground only provides tents and campsites. We are not responsible for vehicles, luggage, or personal belongings.
17. Do not damage or take campground property. Violators will be charged for damages and held legally responsible.
18. Do not enter restricted or undeveloped areas to ensure your safety and preserve nature.
19. Parents must accompany children and ensure their safety. Do not climb fences or throw rocks. Damaged facilities must be compensated.
20. For questions before arrival, call us at 049-2612580. For in-stay assistance, use the same number.
21. Quiet hours are from 10:00 PM to 7:00 AM. For emergencies, call the night service line: 0905-349798.
22. Each campsite is equipped with D-type ground hooks. Please use them properly and do not camp outside designated areas.
23. Maximum stay per campsite is 5 consecutive nights. Please comply.
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